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Case study

An institutional trading firm moved lead-to-onboarding out of inboxes and onto one board.

Industry: Institutional trading

Before → build → after

Before

Inboxes

where onboarding documents and approvals lived

After

1

board showing every onboarding in progress

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The challenge

Leads arrived from events, referrals, and email, and the onboarding steps that followed (documents, approvals, account setup) lived in individual inboxes. Nobody could see every onboarding at once.

What we built

A lead-to-onboarding CRM: capture forms feeding one pipeline, stage-based onboarding checklists with document requests, approval routing with status notifications, and a weekly summary report for leadership.

What we built, step by stepPrescribe

The system, end to end, press play to see it run.

The system · live run
  1. 01
    One pipeline

    Lead capture forms from every source feed a single pipeline instead of separate inboxes.

    pending
  2. 02
    Stage checklists

    Each onboarding stage has its checklist and document requests built in.

    pending
  3. 03
    Approval routing

    Approvals route to the right person automatically, with status notifications as they move.

    pending
  4. 04
    Weekly summary

    Leadership gets a weekly report without anyone assembling it by hand.

    pending
token
complete
The results

1

board showing every onboarding in progress

Faster

lead response and cleaner handoffs

Less

manual follow-up for the sales team

Next step

Want a similar outcome?

Book a 15-minute scoping call. We'll tell you what's possible for your business.

Response time

Within 1 business day

Coverage

USA · UK · EU

Team

15 people · 10 engineers

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